List of pains/opportunities.
Management/Leadership buy-in including willingness to put in hard work and make some compromises as part of a non-trivial journey.
High level plan for the journey and more concrete plan for Kickoff and first 100 days of the implementation.
All initial process and building blocks deployed and can be observed in operation.
The organization is starting to learn a new way of working and preparing to stabilize.
Established key metrics/indicators we will monitor to help guide the Agile journey to achieving the desired outcomes.
Reached the agreed-upon goals.
Reduced the identified pains significantly.
The current process feels reasonably ok, feeling we are after the initial storming.
Can sustain current processes/practices even without support/coaching.
You can expect a limited amount of further improvement/tweaks will happen without support/coaching.
Have updated goals/pains to work on in the Improve phase.
“Digest” the new process and maintain stable operation.
Recharged energies and now ready to take significant improvement steps.
Continuous improvement ability – can expect a continued stream of significant evolutionary improvements without external coaching.
Reached the agreed-upon updated goals.
Achieve significant reduction in the level of pain in areas identified at the end of Stabilize.
Organizations are familiar with – and know how to use – a set of crucial improvement techniques and tools to continue their ongoing improvement journey.
Lessons for future change initiatives.
Identified next steps to ensure continued improvement.
Identified and implemented a mode of external coaching support/maintenance.
Periodic meetings with role players, to support and keep energy levels high.
Support improvement initiatives.
Health checks to identify areas that need attention.
A key question along the journey is “Are we there yet?” or even “Are we on the right track?”
In the Initiate and Plan stage, we identify goals/desired outcomes
In the Kickoff stage, we establish key metrics/indicators – whether qualitative or quantitative – to accompany each goal/the desired outcome
While these are customized for each journey, we’ve helped people through enough journeys/transformations to actually notice patterns that can be a good starting point for the customization process. This slide deck describes this set of metrics/indicators
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